How delivery orders work

Whether an order is pickup or delivery is set by the seller's store, not something you choose at checkout — so you already know which one applies before you add anything to your basket. Once you have a delivery order, a few things in the order chat work differently than a pickup.

The order chat is labelled for delivery

Instead of "Pickup location" and "Pickup time," a delivery order's chat and order details show "Delivery address" and "Delivery time." The header reads "Delivery set for…" once a time is agreed, rather than "Pickup set for…"

You confirm delivery, not the seller marking it ready

A pickup order is charged when the seller marks it ready or when you confirm pickup, whichever comes first. If something still needs weighing, the charge waits until pickup. A delivery order is charged when the seller drops it off and takes the drop-off photo, or when you confirm it arrived if that comes first. After the drop-off, the action is yours to take: tap "Confirm delivery received" once it shows up, which pays the seller. If you do not confirm, the seller is paid 24 hours after the drop-off, unless you report a problem.

There's no pickup trip route for delivery

The "Pickup trip" link that shows up on a pickup order's chat, mapping out your stops for the day, only appears for pickup orders — there is nothing to drive to on a delivery, so it never shows.