Cancelling an order as a seller

Cancelling is available any time an order is still being negotiated or scheduled, and it always asks for a reason. The buyer is made whole either way — there's nothing else to arrange with them afterward.

1. 1Open the order chat and tap the action bar when it's your turn to act — a time to agree on, or a scheduled pickup you have to back out of.
2. 2Choose "Cancel the order" from the sheet.
3. 3Pick a reason: sold out or crop unavailable, a family or personal emergency, weather or harvest delay, your stand closed unexpectedly, the buyer asked you to, or something else.

What to expect

The order moves straight to cancelled — there's no second confirmation after you pick a reason. If the buyer's card was only authorized, the hold is released. If it had already been charged, they're refunded and a "Refund issued" note appears in the chat.